Privacy and Security
Upriver Home is committed to protecting the privacy of our customers. We do not sell, rent, or share any personal identifiable information regarding our customers to any third party. Our policy below should answer your questions regarding how we treat information gathered from visitors to upriverhome.com. If we can assist you further please email us at info@upriverhome.com.

Information We Collect

In order to process your order efficiently, we collect the following encrypted Personal Information when you place an order with us: name, billing address, shipping address, email address, phone number, and credit card data. Under certain circumstances we also collect the user's IP (Internet Protocol number associated with your specific computer) address, but only when we suspect that credit card fraud may have occurred. We also use your Personal Information for internal marketing research purposes.

With respect to emails that you may receive from us, we capture data related to the opening, click-through and sales conversion process. Again, this information is only used for internal marketing research purposes.

Use of Information You Provide

Upriver Home collects Personal Information only for the purposes of fulfilling orders, providing excellence in customer service, and gaining knowledge internally of our customers wants and needs.

Release of Information

Upriver Home may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of Upriver Home, our users or others, or enforce or apply the terms of any of our user agreements.

How to Opt-out Email

Please tell us when you do not wish to receive periodic emails from us. We will only send email for customer service purposes and to those visitors who have subscribed to our email list. If you wish to stop receiving email from us, you may remove your name from our email list us at customercare@upriverhome.com stating that you wish to unsubscribe and indicating "UNSUBCRIBE" in the subject line of the email.

If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by writing us at customercare@upriverhome.com indicating "NO POSTAL MAIL" in the subject line along with your name, address and zip code.

Security of the Information You Provide

Keeping your Personal Information secure is a top priority for us at Upriver Home. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. SSL is the standard in online information security. Encrypted information cannot be read or recorded as it is transmitted over the Internet. You will see you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your Internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see a slight change in our site address, from "http:" to "https:" with the additional "s" indicating a secure server connection is being used. Our site is tested daily to ensure your security.


We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most Web sites. Many Web browsers automatically accept cookies, but you may want to manually change your browser's settings to prevent this. Please review our privacy policy from time to time so that you are aware of our current policy with respect to cookies.

Third-Party Web Beacons

We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Acceptance of These Terms

By using our Web site, you agree to the Upriver Home privacy policy. Please be sure you have read this policy carefully. If you choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to add, change, modify, or remove portions of this policy at any time. If this policy changes in the future, we will let you know by posting the policy on our Web site or by sending an email to our opt-in list. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes.
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